Shipping Policy

Where we ship

We currently ship to eligible addresses within the United States. We do not currently offer international shipping through this website.

Processing time

Order preparation is included in our estimated 5-business-day shipping timeline. Orders placed on weekends or holidays begin processing on the next business day. Additional time may be required during holidays, unusually high order volume, address reviews, or events outside our reasonable control.

Delivery estimate

Standard U.S. shipping is estimated at 5 business days after payment confirmation. Delivery dates are estimates, not guarantees. Weather, carrier delays, service interruptions, and local conditions may affect delivery.

Tracking

When tracking is available, it will be sent to the email address used at checkout after the carrier accepts the package. Tracking can take time to update after a label is created.

Shipping addresses

Customers are responsible for entering a complete and accurate delivery address. Contact us promptly if an address needs to be changed. We cannot guarantee changes after an order enters fulfillment.

Additional shipping charges may apply if a package is returned because the address was incomplete, incorrect, refused, or otherwise undeliverable.

Missing or damaged packages

If tracking shows a package as delivered but you cannot locate it, first check the delivery area, household members, neighbors, and the carrier. Then contact us with your order number and tracking details.

If the parcel or product arrives damaged, keep the packaging and send us clear photographs so we can review the issue.